Learn about Digital Construction Works’ commitment to your privacy protection.
Last Updated: October 10, 2019
Your privacy is important to Digital Construction Works (“DCW”). DCW is a joint venture between Bentley Systems, Incorporated and Topcon Positioning Systems, Inc.. References to DCW used in this policy may include DCW joint venture partners, affiliates, wholly owned subsidiaries, parent or holding companies. This DCW Privacy Statement (“Privacy Statement“) tells you about how we collect, use, disclose, transfer, and store your information, as well as the choices you have regarding your information. It also gives you information about our marketing and advertising practices and offline activities.
Our primary goal is to provide you with information about:
INFORMATION WE RECEIVE AND COLLECT
DCW collects, receives, uses, and transfers information from and about you to provide the best experiences with the products and services we offer; to improve and secure the products and services; to respond to your inquiries and contact you regarding the products and services; to manage your relationship with us; to best serve your interests by customizing your experience and interactions with DCW; and for the other purposes described in this Privacy Statement. The type of information DCW may receive and collect from or about you includes:
|Name and Contact Information||Information including your name, email address, postal address, phone number, and similar contact information when you create a user ID to access our websites or applications, create a user profile, register for an event or other offering, make a purchase, or contact us for services, support or other reasons.|
|Event Registration||Information required to sign-up or register for an event, webinar, or other event. This may include your name, email address, username and password.|
|Login and Authentication Credentials||Username, passwords, PIN when you use your telephone number to log-in, security and authentication credentials including security questions and answers, and any unique ID number used to identify you and your associated information.|
|Demographic Information||Demographic information, such as your ZIP code, country, preferences, interests, and other similar things.|
|Purchase and Transaction Information||Information associated with your purchases, such as your contact information and including billing address.|
|Websites, Servers, Browsers Data||Information collected automatically when you communicate with us, access our websites and servers through a browser, application, or other client. This information includes data about your visit, including the pages you view, the links you click, and other actions taken in connection with our websites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses. When you receive newsletters or promotional email from DCW, we may use Web beacons (described here), customized links, or similar technologies to determine that the email has been opened and which links you click to provide you more focused email communications or other information in the future.|
|Usage Data||You may be required to log in when you activate and use the services, software and products that we offer. Certain usage information may be monitored and collected. For example, your device, products, and features, and other usage data, such as the date and time the application was used, may be tracked. You can get more information by reading the terms of service or software license agreement that applies to the products and applications you are using.|
|Channel Partners||We may receive and collect your information if you make a purchase through channel partners or ecommerce providers.|
|Data Supplementation||To keep our databases accurate and current, we may combine information you give us with information from public sources and trustworthy companies. For example, we may use services from other companies to ensure that we have accurate contact information and to tell us your geographic area based on your IP address, allowing us to provide you with more relevant content and offerings.|
|Contacting Us||When you contact us to request services, support, or other information, we may keep a record of the communication and your contact information.|
|Location Information||We collect data about your location when you enable location-based services or features, such as location derived from your IP address or data.|
|Social Networking Pages||We have our own pages on social networking sites, such as LinkedIn. We collect information when you visit and interact with our social networking pages. Be sure to review the privacy and data usage policies of any social networking platform you use to learn more about its privacy practices.|
DCW stores the information that we collect from and about you in the United States, regardless of where you reside or where the information originates. This information is accessed by DCW affiliates, joint venture partners, employees, contractors, and service providers located throughout the world, only as necessary for the purposes described in this Privacy Statement. If you are in the European Union, Switzerland, or another region with laws governing data collection, transfer, and use, you agree to the transfer to, and processing and use of, your information in the United States and other countries where privacy laws may be considered less strict than those laws of your jurisdiction.
HOW WE USE THE INFORMATION WE COLLECT
DCW uses the information that we receive and collect from and about you in the following ways to conduct our business and pursue our legitimate interests, including:
|Providing, improving, and personalizing services||· Deliver the services or carry out the transactions you have requested
· Provide you with the websites and applications for which you have registered, as well as any other products, services, support, or information you have requested
· Provide customer support and service
· Perform research and analysis aimed at improving the products, services, and technologies we offer
· Get a better understanding of how the websites and applications are being used so we can improve them
· Diagnose problems in the websites and applications
|Communication||· Send you business communications, including welcome letters, billing reminders, technical service issues information, expiration reminders, and security announcements
· Send product surveys or promotional mailings to inform you of other products or services available from DCW and our joint venture partners and affiliates
· Update you on service requests or new services and benefits
|Marketing and Advertising||· Tailor a website, application, or marketing content to your likely interests and preferences
· Send information about new application releases, special offers, and similar information
· Conduct market research about our customers, their interests, and the effectiveness of our marketing campaigns
|Other Legitimate Purposes||· Invite you to participate in surveys regarding the products or services we offer
· Furnish and maintain our online environments
· Secure our networks and online environments
· Investigate or prevent an actual or suspected crime or injury to DCW or others
· As required by law or in response to a request from law enforcement authorities or other government officials (including to meet national security or law enforcement requirements)
You may manage your preferences or unsubscribe to marketing and advertising communications at any time by contacting us.
DCW may anonymize personal data provided under this Privacy Statement to create anonymized data sets, which will be used to improve DCW and its joint venture partners’ and affiliates’ product and service offerings.
If we have an existing business relationship with you, DCW may inform you, where permitted by law, about products, services, and events that are similar or relate to our business relationship.
REASONS WE SHARE THE INFORMATION WE COLLECT
We do not sell or otherwise disclose information that we collect to others, except as described in this Privacy Statement. DCW may share your information with our affiliates, which may include our joint venture partners, parent companies and any subsidiaries, or other companies that we control or that are under common control with us.
In some cases, DCW may share information with vendors or companies that help us run our business by processing information on behalf of DCW and our joint venture partners and affiliates. This shared information may be for the purposes of data processing or hosting or storage, delivering customer support, processing credit card payments, social media and marketing, event support, and sending emails on our behalf. DCW may also share information with carefully selected strategic partners who provide services and sponsor events that may be of interest to you. In such cases, these companies will be permitted to obtain only the information that they need to deliver the respective services and are not allowed to use your information for any other purpose, except where required by law.
Some DCW web pages may allow you to choose to share your information with select DCW partners so that they can contact you about their products, services, or offers. Other sites do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from DCW on behalf of business partners about a partner’s particular offering (without transferring your information to the third party).
DCW may resell third-party products or services and some DCW services may be co-branded and offered in conjunction with other companies. If you register for or use such products or services, both DCW and the other company may receive information collected in connection with the products or services. The other company’s use of your information is subject to such other company’s own privacy policies and practices, and DCW is not responsible for the privacy practices of, or use of your information by, such other companies.
We may share your personal information with trusted participants in our and our joint venture partners and affiliates’ sales and marketing chain, including, but not limited to, authorized resellers, distributors, and business partners (“Channel Partners”) for the limited purposes of selling, marketing, or providing support for certain product and service offerings. When these Channel Partners transfer information to us, we treat that information as described in this Privacy Statement.
We may access and/or disclose information we collect if we believe that such action is necessary to: (a) comply with the law or legal process served on DCW or our joint venture partners and affiliates; (b) protect and defend the rights or property of DCW (including the enforcement of our agreements) or third parties; or (c) act in urgent circumstances to protect the personal safety of users of DCW services or members of the public. If we merge with another company or reorganize some part or all of our business, assets, or stock (including if we file for bankruptcy or similar proceeding), we may share information we collect from and about you in connection with the merger or reorganization. You acknowledge that such transfers may occur and that any acquirer may continue to use information that we collect from and about you as set forth in this Privacy Statement.
YOUR CHOICES AND CONTROLS
You may have the ability to view or edit information we collect from and about you online. The appropriate method(s) for accessing your information will depend on which sites or services you have used. Some DCW webpages or services may collect information that you may be able to access through alternative means of access described by the service. Or you can use our contact us form and we will contact you regarding your request.
You can stop the delivery of future marketing and promotional email from DCW and services by following the specific instructions in the email. You may also have the option of proactively making choices about the communications you receive from DCW by contacting us. However, we may send out emails periodically, informing you of administrative and technical service issues about the products and services that you are using. These communications are considered essential to the provision of the service that you have requested. You will not be able to choose to unsubscribe to these mailings, as they are considered a part of the service you have chosen.
You can also click here about the types of cookies and similar technologies we use, why we use them, and how you can exercise your choices.
Additional Terms for Residents of the European Union
If you reside in the EU, the data protection regulations of the EU apply. DCW will process personal data, as provided in this Privacy Statement, for DCW’s legitimate interests, or as necessary to enter into or perform a contract with you, or as required by EU law. Where your consent is required, we will obtain your permission before sending you marketing and promotional material about DCW as required by law and regulation. You may withdraw your consent at any time.
We transfer your personal data to the United States and other countries, where privacy laws may be considered less strict than those laws of your jurisdiction. We will retain your personal data for as long as the information is needed for the purposes described in this Privacy Statement and for any additional period that may be required or permitted by law.
You may have the right to access and/or obtain a copy of your personal data, correct inaccuracies in your personal data, request the erasure of your personal data, and restrict the processing of your personal data. For more information about how you can access, rectify, restrict, or erase your personal data, or to make any other request relating to your personal data, use our [contact us form] and we will contact you regarding your request. In addition, you have the right to lodge a complaint with a supervisory data protection authority.
OTHER IMPORTANT PRIVACY INFORMATION
Security of Your Information
DCW is committed to protecting the security of information we collect from and about you. We use a variety of security technologies and procedures to help protect this information from unauthorized access, use, or disclosure. If a password is used to help protect your accounts and information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Collection and Use of Children’s Information
DCW webpages and services are intended for general audiences and we do not knowingly collect any personal information from children. DCW strongly encourages you to talk with your children about communicating with strangers and disclosing personal information online and about using the Internet safely.
Use of Third-Party Ad Networks
We may allow other companies, called third-party ad servers or ad networks, to display advertisements on DCW web pages. Some of these ad networks may place a persistent cookie on your computer to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. DCW does not have access to nor does it control the cookies that may be placed on your computer by the third-party ad servers or ad networks. You can read more here about the types of cookies and similar technologies we use, why we use them, and how you can exercise your choices.
Those ad networks that use persistent cookies may offer you a way to opt out of ad targeting. You may find more information at the website of either the individual ad network or the Network Advertising Initiative.
Links to Other Sites
DCW webpages may contain links to other sites. DCW is not responsible for the privacy practices or the content of other websites. Please refer to the policies of the respective site.
Enforcement of This Privacy Statement
If you have questions regarding this Privacy Statement, you should contact us by clicking on this contact us link.
Changes to This Privacy Statement
We will update this Privacy Statement when necessary to reflect customer feedback and changes in our services and practices. We encourage you to periodically review this Privacy Statement to be informed of how DCW is protecting your information.
DCW welcomes your comments regarding this Privacy Statement. If you have questions about this Privacy Statement, or believe that we have not adhered to it, please contact us by clicking on this contact us link.